(a) Website Owner. Replenish, LLC (“Company”) is the owner of this website, www.getreplenish.com, (“Website”) and can be contacted by mail at 955 NW 17 th Avenue, Building J, Delray Beach, Florida 33445 or by e-mail at info@getreplenish.com. This online privacy notice discloses the Company’s information practices for this Website, including what type of personally identifiable information is requested, how the information is used, and with whom the information is shared.
(b) Website Visits. In general, you can visit on the Website without disclosing any personal information. Company does keep track of the domains from which people visit us.
(c) Website Transactions. At times, Company will need personal information regarding a customer or a prospect. For example, Company may need to know a user’s name, mailing address, e-mail address and credit card details. It is Company’ intent to inform you know before Company collects personal information, such as user’s name and/or address on the Internet. If you tell us that you do not wish to have this information used as a basis for further contact with you, Company will respect your wishes.
(a) Identifying Information. In order to make a purchase or to access designated subscriber services and /or restricted areas within the Website, Company will request a user to provide certain personal identifying information, which may include: name, postal address, e-mail address, telephone number, facsimile number, method of payment, and, if applicable, credit card number. Company may request additional information necessary to establish and maintain customer’s account.
(b) Service Quality Monitoring. Some Website transactions may require a customer to telephone Company, or Company to call the customer. Company will not contact you by telephone without your prior consent, except to confirm an order placed online and/or to inform a customer of the status of such order. Customer should be aware that it is Company’s practice to monitor, and in some cases record such calls for staff training or quality assurance purposes.
(c) Lost or Stolen Information. If a customer’s credit card and/or password is lost or stolen, the customer should promptly notify Company in order to enable Company to cancel the lost or stolen information and to update its records with a changed credit card and/or password.
(d) Links to Other Websites. The Website may contain links to other websites. Company is not responsible for the privacy practices or the content of those other Websites.
(a) Limited Uses Identified. Without customer’s prior consent, Company will not use your personal identifiable information for any purpose other than that for which it is submitted. Company uses personal identifiable information to reply to inquiries, handle complaints, provide operational notices and record-keeping. Company also processes billing and business requests related to the Website participation.
(b) Marketing Uses. Unless customer marks an “x” on the opt-out option box herein provided, Company reserves the right to provide customer with information about Company’s Website, Company products and services, and related information in which customer has indicated an interest.
(c) Stored Information Uses. Company stores and retains the information provided by customer and/or entered on the Website. This information is used to compile a customer’s purchase history in order to enable Company to recommend products, services, or special offers that would be of interest to a customer.
(d) Online Advertising. Some companies that help the Company deliver interactive on-line advertising, such as banner ads, may collect and use information about Company’s customers to help Company better understand the types of advertising or promotions that are most appealing to Company’s customers. After it is collected the information is aggregated so it is not identifiable to a specific individual.
(a) Within Corporate Organization. Company is a multinational organization, with legal entities, business processes, management structures, and technical systems that cross borders. Company may share your personal information within the Company’s corporate organization, and may transfer the information to countries in the world where Company conducts business. Some countries may provide less legal protection for customer personal information. In such countries Company will still handle customer personal information in the manner describe herein.
(b) Mergers and Acquisitions. Circumstances may arise where for business reasons, Company decides to sell, buy, merge or otherwise reorganize its businesses in the United States or some other country. Such a transaction may involve the disclosure of personal identifying information to prospective or actual purchasers, and/or receiving such information from sellers. It is Company’s practice to seek appropriate protection for information in these types of transactions.
(c) Agents. Company employs or engages other companies and individuals to perform business functions on behalf of Company. These persons are provided with personal identifying information required to perform their functions, but are prohibited by contract from using the information for other purposes. These persons engage in a variety of functions which include, but are not limited to, fulfilling orders, delivering packages, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments and providing customer services.
(d) Affiliated Businesses. Company works closely with affiliated businesses operating various websites, offering services or products on each other’s Websites. These businesses identify themselves to customers. Customer information related to a transaction with an affiliated business is shared with that affiliated business.
(e) Marketing Analysis by Third Parties. Company reserves the right to disclose to third parties personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.
(f) Disclosure to Governmental Authorities. Under certain circumstances, personal information may be subject to disclosure pursuant to a judicial or other government subpoenas, warrants or orders.
(a) No Tracking of Personal Information. The company’s Website(s) are not set up to track, collect or distribute personal information not entered by visitors. Through website access logs Company does collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff for research and development, user analysis and business decision making, all of which provides better services to the public. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties.
(b) Use of Cookies. Company, or its third-party vendors, collects non-identifiable and personal information through the use of various technologies, including “cookies”. A cookie is an alphanumeric identifier that a Website can transfer to customer’s hard drive through customer’s browser. The cookie is then stored on customer’s computer as an anonymous tag that identifies the customer’s computer, but not the customer. Cookies may be sent by Company or its third party vendors. The customer can set its browser to notify the customer before a cookie is received, giving an opportunity to decide whether to accept the cookie. Customer may also set its browser to turn off cookies; however, some Websites may not then work properly.
(c) Use of Web Beacon Technologies. Company may also use Web beacon or other technologies to better tailor its Website(s) to provide better customer service. If these technologies are in use, when a visitor accesses these pages of the Website, a non-identifiable notice of that visit is generated which may be processed by Company or by its suppliers. Web beacons usually work in conjunction with cookies. If customer does not want cookie information to be associated with customer’s visits to these pages, customer can set its browser to turn off cookies; however, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.
(d) Collection of Non-Identifiable Information. Company may collect non-identifiable information from user visits to the Company Website(s) in order to provide better customer service. Examples of such collecting include: traffic analysis, such as tracking of the domains rom which users visit, or tracking numbers of visitors; measuring visitor activity on Company Website(s); Website and system administration; user analysis; and business decision making. Such information is sometimes known as “clickstream data.” Company or its contractors may use this data to analyze trends and statistics.
(e) Collection of Personal Information. Company collects personal identifying information from customer during a transaction. Company may extract some personally identifying information about that transaction in a non identifiable format and combine it with other non-identifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help Company understand trends and patterns. This information is not reviewed at an individual level.
(a) Commitment to Online Security. Company employs physical, electronic and managerial procedures to safeguard the security and integrity of personal information. Billing and payment data is encrypted whenever transmitted or received online. Personal information is accessible only by staff designated to handle online requests or complaints. All Company agents and contractors with access to personal information on the Company website(s) are also bound to adhere to Company security standards.
(b) No Liability for Acts of Third Parties. Company will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, Company shall not be liable for unauthorized disclosure of personal information due to no fault of Company including, but not limited to, errors in transmission and unauthorized acts of Company staff and/or third parties.
(a) Changes to Privacy Policy. This privacy notice was last updated on July1, 2024. Company reserves the right to change or update its privacy policy statement at any time. A notice of such change will be posted on the Company Website for 30 days prior to the implementation of such change.
(b) Opt-Out Right. User has the right at any time to cease permitting personal information to be collected, used or disclosed by Company and/or by any third parties with whom Company has shared and/or transferred such personal information. Right of cancellation may be exercised by contacting Company via e-mail or certified postal mail. After processing the cancellation, Company will delete customer or prospective customer’s personal information from its data base.
(a) Information Maintained by Company. Upon customer’s request, Company will provide a reasonable description of customer’s personally identifiable information that Company maintains in its data bank. Company can be contacted by e-mail or certified postal mail.
(b) Corrections and Changes to Personal Information. Help Company to keep customer personal information accurate. If customer’s personal information changes, or if customer notes an error upon review of customer information that Company has on file, please promptly e-mail Company and provide the new or correct information.
(c) Your California Privacy Rights. Beginning on January 1, 2005, California Civil Code Section 1798.83 permits customers of Company who are California residents to request certain information regarding Company’s disclosure of personal information for their direct marketing purposes. To make such a request, please write to: Within 30 days of receiving such a request, Company will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. Company reserves its right not to respond to requests submitted other than to the address specified in this paragraph.
California’s privacy laws require a company to provide notice to California users of their rights to receive information on to which entities their information was shared for marketing purposes.
(a) Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about Company compliance with this privacy policy, you may contact Company by e-mail.
(b) Terms of Use. If customer chooses to enter into a purchase order or engage Company for services, customer’s action is hereby deemed acceptance of Company practices described in this policy statement. Any dispute over privacy between the customer and Company is subject to the provisions of this notice and to the Company’s Terms of Use Agreement, which is hereby incorporated herein and which can be read at www.getreplenish.com.